Privacy Policy

Effective Date: November 1, 2025

This Privacy Policy describes how Nathan Cataldo, doing business as Wildcat Systems (“Wildcat Systems,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit, use, or make a purchase from www.wldctsystems.com, communicate with us, create a customer account, submit a product review, or otherwise interact with our website and online store collectively referred to as the “Site.”

The Site is hosted through Shopify. Shopify and other service providers may process personal information on our behalf and, in some circumstances, for their own purposes as described in their respective privacy policies.

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with the Site.

Information You Provide Directly

We may collect information that you provide directly, including:

- Your name.
- Billing address.
- Shipping address.
- Email address.
- Telephone number.
- Customer account information and login credentials.
- Products purchased, returned, reviewed, or added to your cart.
- Product selections, preferences, and compatibility information.
- Order notes and special instructions.
- Communications with customer service.
- Return, refund, warranty, or defect-claim information.
- Product reviews, photographs, testimonials, or other content you submit.
- Marketing and communication preferences.
- Any other information you voluntarily provide.

When necessary to review an order, shipping restriction, fraud concern, or legal eligibility issue, we may request additional information concerning your identity, age, location, payment authorization, or eligibility to purchase or receive a product.

Payment and Transaction Information

When you make a purchase, payment information is collected and processed by Shopify and one or more third-party payment providers.

Payment and transaction information may include:

- Payment card or financial account information.
- Billing details.
- Transaction amounts.
- Payment authorization status.
- Payment-provider responses.
- Fraud-screening information.
- Information relating to refunds, disputes, or chargebacks.

Wildcat Systems generally does not directly receive or store complete payment card numbers. Payment providers process payment information according to their own terms and privacy policies.

Device and Usage Information

When you visit or interact with the Site, we and our service providers may automatically collect information such as:

- Internet Protocol address.
- Browser type.
- Device type.
- Operating system.
- Device and cookie identifiers.
- Approximate location derived from an Internet Protocol address.
- Referring website or source.
- Pages and products viewed.
- Search activity.
- Shopping-cart activity.
- Checkout activity.
- Links or buttons selected.
- Dates and times of access.
- Website performance and diagnostic information.
- Interactions with marketing emails or advertisements.

Information From Other Sources

We may receive personal information from third parties, including:

- Shopify.
- Payment processors and financial institutions.
- Fraud-prevention and identity-verification providers.
- Shipping carriers and fulfillment providers.
- Analytics providers.
- Advertising and marketing platforms.
- Social-media platforms.
- Product-review services.
- Customer-service applications.
- Publicly available sources.
- Other service providers or business partners.

2. How We Use Personal Information

We may use personal information to:

- Operate, maintain, secure, and improve the Site.
- Display products and Site content.
- Process and fulfill orders.
- Confirm, collect, and account for payments.
- Calculate taxes, shipping charges, and order totals.
- Provide order confirmations and shipping updates.
- Deliver products.
- Verify addresses.
- Manage customer accounts.
- Provide customer service.
- Respond to questions, requests, and complaints.
- Process returns, refunds, replacements, and warranty claims.
- Evaluate product defects or compatibility concerns.
- Prevent, detect, and investigate fraud or unauthorized transactions.
- Review potentially unlawful, restricted, or suspicious orders.
- Enforce our Terms and Conditions and other policies.
- Comply with legal, tax, accounting, regulatory, and recordkeeping obligations.
- Protect Wildcat Systems, our customers, and other persons.
- Analyze Site traffic, performance, and customer behavior.
- Improve our products, product descriptions, and customer experience.
- Personalize Site content and product recommendations.
- Send marketing communications when permitted.
- Measure the effectiveness of advertising and marketing campaigns.
- Administer promotions, surveys, or product-review programs.
- Establish, exercise, or defend legal claims.
- Complete or evaluate a merger, financing, acquisition, sale, restructuring, or similar business transaction.

3. Legal Bases for Processing

Where applicable law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:

- Performance of a contract, including processing and fulfilling an order.
- Taking steps at your request before entering into a contract.
- Compliance with a legal obligation.
- Our legitimate business interests, including operating the Site, preventing fraud, improving our services, securing our systems, and providing customer support.
- Your consent.
- Protection of vital interests.
- Establishment, exercise, or defense of legal claims.

When processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that was lawfully completed before consent was withdrawn.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

Shopify

Shopify provides the ecommerce platform used to operate the Site, process store activity, maintain customer accounts, manage checkout, and provide related services.

Shopify may process personal information as a service provider acting on our behalf. Depending on the Shopify services and settings enabled, Shopify may also process certain information for purposes described in Shopify’s own privacy documentation.

Payment Providers and Financial Institutions

We may disclose personal information to payment providers, banks, card networks, and financial institutions as necessary to:

- Process payments.
- Authenticate transactions.
- Prevent fraud.
- Process refunds.
- Respond to chargebacks or payment disputes.
- Comply with financial, legal, and regulatory requirements.

Shipping and Fulfillment Providers

We may disclose information to shipping carriers, fulfillment providers, and logistics services as necessary to prepare and deliver orders.

This information may include:

- Customer name.
- Shipping address.
- Email address.
- Telephone number.
- Order contents.
- Package value.
- Delivery instructions.
- Tracking information.

Fraud-Prevention and Compliance Providers

We may disclose personal information to providers that help us identify fraud, confirm payment authorization, evaluate suspicious orders, review address information, or comply with legal and payment-processor requirements.

Technology and Business-Service Providers

We may disclose personal information to companies that help us operate the business, including providers of:

- Website hosting and ecommerce services.
- Cloud storage.
- Cybersecurity.
- Analytics.
- Email and communication services.
- Customer support.
- Product reviews.
- Accounting and bookkeeping.
- Tax calculation.
- Inventory management.
- Order management.
- Data backup.
- Website design and maintenance.
- Business administration.

These providers may use personal information only as permitted by their agreements with us and applicable law.

Advertising and Marketing Partners

We may disclose or make available certain personal information to advertising, analytics, and marketing providers.

This information may include:

- Cookie and device identifiers.
- Internet Protocol addresses.
- Browsing activity.
- Product-view activity.
- Cart activity.
- Purchase activity.
- Marketing engagement information.
- Contact information when you have provided appropriate consent.

Depending on the jurisdiction and technologies involved, these disclosures may be considered a “sale,” “sharing,” or processing for targeted advertising even when no money is exchanged.

Professional Advisers

We may disclose personal information to:

- Attorneys.
- Accountants.
- Auditors.
- Insurers.
- Consultants.
- Financial advisers.
- Other professional service providers.

Legal, Regulatory, and Safety Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

- Comply with applicable law.
- Respond to a subpoena, court order, warrant, or lawful government request.
- Meet tax, accounting, financial, or regulatory obligations.
- Enforce our agreements and policies.
- Investigate fraud, abuse, or unlawful activity.
- Protect the rights, property, safety, or security of Wildcat Systems, our customers, or other persons.
- Prevent or respond to an emergency.
- Establish, exercise, or defend legal claims.

Business Transactions

Personal information may be disclosed or transferred in connection with:

- A merger.
- Acquisition.
- Financing.
- Sale of business assets.
- Reorganization.
- Bankruptcy.
- Dissolution.
- Transfer of ownership.
- Another similar business transaction.

5. Sale, Sharing, and Targeted Advertising

Wildcat Systems does not knowingly sell personal information in exchange for money.

However, the use of Shopify services, advertising technologies, analytics services, cookies, pixels, or marketing integrations may involve disclosures that are legally considered the sale or sharing of personal information or processing for targeted advertising under certain privacy laws.

Where applicable, you may opt out through:

- The “Your Privacy Choices” or data-sharing opt-out link displayed on the Site.
- The Site’s cookie or privacy-preference controls.
- A supported Global Privacy Control signal.
- A privacy request submitted to sales@wldctsystems.com.
- Shopify’s applicable privacy portal.

An opt-out may apply only to the browser, device, account, or identifying information associated with the request.

We do not knowingly sell or share the personal information of individuals under 18 for targeted advertising.

6. Shopify Network Intelligence

If Shopify Network Intelligence or related Shopify enhanced services are enabled for the Site, Shopify may process information concerning customer interactions with Wildcat Systems and other Shopify merchants to provide analytics, personalization, advertising, fraud prevention, and other enhanced services.

Where required by law, customers may be provided with:

- A cookie-consent mechanism.
- A data-sharing opt-out page.
- A method to object to targeted advertising.
- A method to request deletion or other privacy rights.

The availability and operation of these controls may depend on the customer’s location, browser, device, and the privacy settings enabled for the Site.

7. Cookies and Similar Technologies

Wildcat Systems, Shopify, and our service providers may use:

- Cookies.
- Pixels.
- Tags.
- Web beacons.
- Local storage.
- Software-development kits.
- Similar tracking technologies.

These technologies may be used to:

- Operate essential Site functions.
- Remember cart contents.
- Maintain customer sessions.
- Authenticate customer accounts.
- Save preferences.
- Prevent fraud and abuse.
- Measure Site traffic and performance.
- Identify errors.
- Understand how customers use the Site.
- Improve products and services.
- Measure marketing campaigns.
- Personalize content or advertisements.
- Recognize returning visitors.

Some cookies and similar technologies are necessary for the Site to function. Other technologies may be optional depending on your location and applicable law.

You may manage certain cookie preferences through:

- The Site’s cookie banner.
- The Site’s privacy settings.
- Your browser settings.
- Device settings.
- Available advertising-industry opt-out tools.

Disabling cookies may prevent certain Site features from operating correctly, including customer accounts, shopping carts, checkout, or personalized settings.

8. Analytics

We may use Shopify analytics and other analytics providers to understand how customers interact with the Site.

Analytics information may be used to evaluate:

- Website traffic.
- Product interest.
- Referral sources.
- Customer behavior.
- Store performance.
- Conversion activity.
- Technical errors.
- Marketing performance.

Analytics providers may use cookies, device identifiers, Internet Protocol addresses, and similar technologies according to their own privacy practices.

9. Marketing Communications

We may send marketing emails or other promotional communications when you have consented or when otherwise permitted by law.

Marketing communications may include:

- Product announcements.
- Restock notices.
- Company updates.
- Promotions.
- Discounts.
- Surveys.
- Requests for product reviews.

You may unsubscribe from marketing communications by:

- Selecting the unsubscribe link in a marketing email.
- Updating available account or communication preferences.
- Contacting sales@wldctsystems.com.

Unsubscribing from marketing communications will not prevent us from sending nonpromotional communications concerning:

- Orders.
- Payments.
- Shipping.
- Returns.
- Refunds.
- Warranties.
- Security.
- Account activity.
- Customer-service matters.
- Changes to important policies.

10. Customer Accounts

If you create a customer account, we may retain information associated with the account, including:

- Contact information.
- Order history.
- Saved addresses.
- Account preferences.
- Login and authentication information.

You are responsible for maintaining the confidentiality of your account credentials.

Contact us promptly if you believe your account has been accessed without authorization.

11. Product Reviews and Submitted Content

When you submit a product review, photograph, testimonial, question, or other content, we may collect:

- Your name or chosen display name.
- Email address.
- Order information.
- Rating.
- Written comments.
- Photographs or videos.
- Information concerning the product and your experience.

Reviews or submitted content may be displayed publicly on the Site.

Do not include private, confidential, sensitive, or unnecessary personal information in a public review.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

- Process and document transactions.
- Fulfill orders.
- Maintain tax, accounting, and business records.
- Provide customer service.
- Administer returns, refunds, and warranties.
- Prevent fraud.
- Resolve disputes.
- Enforce agreements.
- Comply with legal and regulatory obligations.
- Establish, exercise, or defend legal claims.

Retention periods vary depending on:

- The nature of the information.
- The reason it was collected.
- Legal requirements.
- Payment-provider requirements.
- Warranty periods.
- Fraud-prevention needs.
- Operational needs.

When personal information is no longer reasonably necessary, we may delete it, anonymize it, aggregate it, or retain it in a form that no longer identifies an individual.

13. Data Security

Wildcat Systems uses reasonable administrative, technical, and organizational measures intended to protect personal information against:

- Unauthorized access.
- Unlawful use.
- Loss.
- Theft.
- Alteration.
- Disclosure.
- Destruction.

However, no website, electronic transmission, payment system, or storage method can be guaranteed to be completely secure.

You use the Site and transmit personal information at your own risk.

You are responsible for:

- Protecting your customer-account credentials.
- Using a secure password.
- Restricting access to your devices.
- Logging out of shared devices.
- Promptly reporting suspected unauthorized account activity.

14. Your Privacy Rights

Depending on your place of residence and whether an applicable privacy law applies to Wildcat Systems, you may have the right to:

- Confirm whether we process your personal information.
- Request access to personal information.
- Request correction of inaccurate personal information.
- Request deletion of personal information.
- Obtain a portable copy of certain personal information.
- Opt out of targeted advertising.
- Opt out of the sale or sharing of personal information.
- Restrict or object to certain processing.
- Withdraw consent.
- Appeal the denial of a privacy request.
- Receive information about categories of personal information collected, used, or disclosed.
- Receive equal service and pricing without unlawful discrimination for exercising a privacy right.

These rights may be subject to:

- Identity-verification requirements.
- Legal exceptions.
- Recordkeeping obligations.
- Fraud-prevention needs.
- Transactional requirements.
- Other limitations permitted by law.

To submit a privacy request, contact:

sales@wldctsystems.com

Use the subject line:

Privacy Request

Please provide sufficient information to allow us to:

- Identify the relevant customer or transaction.
- Understand the requested action.
- Verify your identity.

We may request additional information before processing a request.

We will use information submitted for verification only as reasonably necessary to verify and process the request.

15. Authorized Agents

Where permitted by law, an authorized agent may submit a privacy request on your behalf.

We may require:

- Written proof that the agent is authorized to act for you.
- Verification of the agent’s identity.
- Direct confirmation from you.
- Other documentation permitted by applicable law.

16. Appeals

Where required by applicable law, you may appeal our refusal to act on a privacy request by contacting:

sales@wldctsystems.com

Use the subject line:

Privacy Request Appeal

Include sufficient information to identify the original request and explain the reason for the appeal.

17. Global Privacy Control and Do Not Track

Some browsers allow users to transmit a Global Privacy Control signal.

Where required by applicable law and supported by our Site configuration, a recognized Global Privacy Control signal may be treated as an opt-out request for the browser or device transmitting the signal.

Because no universally accepted standard currently governs traditional “Do Not Track” browser signals, the Site may not respond to every Do Not Track signal.

18. Children’s Privacy

The Site is not intended for individuals under 18 years of age.

Wildcat Systems does not knowingly collect personal information from individuals under 18 years of age.

Products sold through the Site are intended for adults who satisfy the eligibility requirements stated in our Terms and Conditions.

If you believe that a child has submitted personal information through the Site, contact us at sales@wldctsystems.com. We will take reasonable steps to investigate and delete the information where appropriate.

19. Third-Party Websites and Services

The Site may contain links to third-party websites, applications, platforms, or services.

Wildcat Systems does not control and is not responsible for the:

- Content.
- Availability.
- Security.
- Terms.
- Privacy practices.
- Data-collection practices.

of independent third parties.

Review the applicable third party’s privacy policy before providing personal information.

20. International Processing and Transfers

Wildcat Systems is based in the United States.

Shopify and other providers may process or store personal information in:

- The United States.
- Canada.
- Other countries in which they or their service providers operate.

Those countries may have privacy and data-protection laws that differ from the laws where you reside.

Where required, personal information may be transferred using contractual, organizational, or legal safeguards recognized by applicable law.

21. State-Specific Privacy Disclosures

Residents of certain United States states may have additional privacy rights under applicable state law.

Depending on the law and whether it applies to Wildcat Systems, residents may have rights concerning:

- Access.
- Correction.
- Deletion.
- Portability.
- Targeted advertising.
- Sale or sharing of personal information.
- Profiling.
- Appeals.
- Authorized-agent requests.

The categories of personal information that we may collect are described in Section 1.

The business and commercial purposes for which we may use information are described in Section 2.

The categories of recipients to whom we may disclose information are described in Section 4.

Wildcat Systems does not knowingly sell personal information in exchange for money.

Certain advertising, analytics, or Shopify-related disclosures may be considered a sale, sharing, or targeted advertising under some state laws. Applicable opt-out methods are described in Section 5.

22. Changes to This Privacy Policy

Wildcat Systems may update this Privacy Policy from time to time to reflect changes in:

- Our business.
- Our products and services.
- The Site.
- Shopify features.
- Installed applications.
- Payment providers.
- Data practices.
- Legal or regulatory requirements.

The updated Privacy Policy will be posted on the Site with a revised effective date.

We may provide additional notice when required by law or when a change materially affects how we process personal information.

23. Contact Information

Wildcat Systems

Operated by: Nathan Cataldo

Business Address:
Concord, North Carolina 28027

Email: sales@wldctsystems.com

Phone: (704) 218-9295